{"title":"Challenge-Winning Repeat Business","description":"\u003cp\u003eA set of services that help eCommerce businesses take customers who show up once, take the welcome discount code and never come back into loyal fans for life.\u003c\/p\u003e","products":[{"product_id":"customer-data-crm-setup","title":"Customer Data \u0026 CRM Setup","description":"\u003cp\u003eWe get your customer data into one place, clean and usable, so you can tell who bought, how often and what to say to them next.\u003c\/p\u003e\u003cp\u003eRepeat business starts with knowing your customers. We bring your customer data together, tidy it, set up a CRM or customer platform that suits your size and make sure new customers flow in automatically. You end up with a list you can actually use.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eReview of where your customer data lives today\u003c\/li\u003e\n\u003cli\u003eClean-up and consolidation of customer records\u003c\/li\u003e\n\u003cli\u003eCRM or customer platform chosen and set up for your size\u003c\/li\u003e\n\u003cli\u003eAutomatic capture of new customers and orders, with a short handover\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Shops with customers scattered across Shopify, marketplaces, email tools and spreadsheets. GDPR-friendly by design.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Default Title","offer_id":66152147812701,"sku":null,"price":350.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/04ad1349-5f76-41b9-8e74-ed93d19bdd94.webp?v=1791471691"},{"product_id":"lifecycle-starter","title":"Lifecycle Starter","description":"\u003cp\u003eThe first few automated emails that bring customers back: a welcome, a post-purchase thank-you and a win-back, set up and ready to run.\u003c\/p\u003e\u003cp\u003eMost shops send the same email to everyone, or none at all. We set up the basic lifecycle messages that earn their keep: a welcome sequence, a post-purchase follow-up and a win-back for lapsed customers, written in your voice and connected to your store.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWelcome, post-purchase and win-back flows set up\u003c\/li\u003e\n\u003cli\u003eCopy written in your voice\u003c\/li\u003e\n\u003cli\u003eConnected to your store and email platform\u003c\/li\u003e\n\u003cli\u003eSimple reporting so you can see what they earn\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Shops with an email list and a few customers who've bought once, and no automated follow-up.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Default Title","offer_id":66152147976541,"sku":null,"price":350.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/dfc8321a-0511-47d6-81fa-8da1eaa40b2e.webp?v=1791471694"},{"product_id":"repeat-purchase-cro-review","title":"Repeat-Purchase CRO Review","description":"\u003cp\u003eA review of how your store encourages second orders, covering your confirmation page, emails, account area and product pages, with fixes in priority order.\u003c\/p\u003e\u003cp\u003eConversion work usually stops at the first sale. We look at what happens after: the order confirmation, delivery updates, post-purchase emails, reorder and subscribe options, and the account area, and show where you're losing repeat customers.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eReview of post-purchase pages, emails and account area\u003c\/li\u003e\n\u003cli\u003eReorder, subscription and cross-sell opportunities\u003c\/li\u003e\n\u003cli\u003ePrioritised fixes with expected effort\u003c\/li\u003e\n\u003cli\u003eWritten findings and a call to talk them through\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Shops with decent first-time sales and a leaky second-order rate.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Default Title","offer_id":66152148042077,"sku":null,"price":350.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/68033f15-e1f9-400b-ad7c-7198763b9676.webp?v=1791471696"},{"product_id":"loyalty-retention-plan","title":"Loyalty \u0026 Retention Plan","description":"\u003cp\u003eA plain plan for keeping customers coming back, covering what rewards suit your brand and how to run them without eating your margin.\u003c\/p\u003e\u003cp\u003eLoyalty schemes work when they suit the business. We look at your margins and customers, weigh up the options (points, tiers, referral, subscriptions, simple perks), recommend what fits and sketch how to set it up and measure it.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eReview of your customers and margins\u003c\/li\u003e\n\u003cli\u003eRecommended mix of loyalty and retention tactics\u003c\/li\u003e\n\u003cli\u003eTool options and rough running costs\u003c\/li\u003e\n\u003cli\u003eStep-by-step plan for the first 90 days\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Brands with a reasonable customer base who want to grow lifetime value without discounting themselves into trouble.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Default Title","offer_id":66152148074845,"sku":null,"price":350.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/89a5c539-cd0e-45c4-9b9f-6662b0d278b9.webp?v=1791471699"},{"product_id":"managed-ecommerce","title":"Managed eCommerce","description":"\u003cp\u003eWe run the day-to-day website operations, fixing bugs and maintaining the site, while you build your product and ship it to your customers. A light-touch collaboration.\u003c\/p\u003e\u003cp\u003ePlenty of owners would rather spend their time on the product than on the plumbing. We look after the store: updates, fixes, optimisation and regular reporting, so it keeps working and you can see how it's doing.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDay-to-day website operations and maintenance\u003c\/li\u003e\n\u003cli\u003eBug fixes and routine updates\u003c\/li\u003e\n\u003cli\u003eOngoing optimisation of the store\u003c\/li\u003e\n\u003cli\u003eRegular reporting in plain English\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Owners who want the technical side taken off their plate. Billed monthly.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Monthly retainer","offer_id":66153490514269,"sku":null,"price":1250.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/28f440e1-fc85-4fe2-9cea-8183c38a416c.webp?v=1791562586"},{"product_id":"growth-optimisation","title":"Growth Optimisation","description":"\u003cp\u003eAn ongoing retainer to test, measure, improve and report, so your store keeps growing.\u003c\/p\u003e\u003cp\u003eFor growing brands, we manage the site and make sure people find it. Through multi-channel digital marketing and performance management, we get your products in front of your customers' eyes, then test and refine what works. Once your digital foundation is in place, ongoing experimentation is where the real growth comes from, and we're there as your lab assistant.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eOngoing site management and optimisation\u003c\/li\u003e\n\u003cli\u003eMulti-channel marketing and performance management\u003c\/li\u003e\n\u003cli\u003eA steady cycle of tests, measurement and reporting\u003c\/li\u003e\n\u003cli\u003eRegular reviews of what to do more of, less of or stop\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Growing brands with a solid foundation and appetite to experiment. Billed monthly.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Monthly retainer","offer_id":66153490547037,"sku":null,"price":2000.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/99e9ec90-d0bb-4cfe-91f4-f022388f6c0e.webp?v=1791562586"},{"product_id":"performance-partnership","title":"Performance Partnership","description":"\u003cp\u003e\u003cstrong\u003ePriced after a conversation.\u003c\/strong\u003e It might be a custom fee, a revenue share or a mix, and the figure shown is only a starting point. We scope it in a short, free discovery session.\u003c\/p\u003e\u003cp\u003eA performance-based partnership for brands we believe in enough to bet on ourselves.\u003c\/p\u003e\u003cp\u003eWhen you're ready for the next stage and have a product waiting to hit the big time, we can run the shop while you focus on building the best product available. We handle the site, logistics, advertising and more.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncludes\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eRunning of the store: site, advertising and day-to-day operations\u003c\/li\u003e\n\u003cli\u003eLogistics and fulfilment arranged with you\u003c\/li\u003e\n\u003cli\u003eMarketing and growth, measured against agreed targets\u003c\/li\u003e\n\u003cli\u003ePricing agreed to suit, including revenue share\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eGood for:\u003c\/strong\u003e Brands with a strong product and ambition, who want a partner rather than a supplier.\u003c\/p\u003e","brand":"Quantised","offers":[{"title":"Custom","offer_id":66153490678109,"sku":null,"price":3000.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/files\/a1b44b6d-4102-4bdc-b8f4-7ef7937fe9a0.webp?v=1791562587"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0994\/4714\/4797\/collections\/68033f15-e1f9-400b-ad7c-7198763b9676.webp?v=1791480996","url":"https:\/\/quantised.co.uk\/collections\/challenge-winning-repeat-business.oembed","provider":"Quantised","version":"1.0","type":"link"}