Loyalty & Retention Plan
£350.00
A plain plan for keeping customers coming back, covering what rewards suit your brand and how to run them without eating your margin.
Loyalty schemes work when they suit the business. We look at your margins and customers, weigh up the options (points, tiers, referral, subscriptions, simple perks), recommend what fits and sketch how to set it up and measure it.
Includes
- Review of your customers and margins
- Recommended mix of loyalty and retention tactics
- Tool options and rough running costs
- Step-by-step plan for the first 90 days
Good for: Brands with a reasonable customer base who want to grow lifetime value without discounting themselves into trouble.